Shipping Info

Lavish Abode will endeavour to get your purchase to you as quickly as possible. Please expect any items marked as IN STOCK to arrive within 2-10 working days, depending on your location.

If a product is a custom or special order we endeavour to be as accurate as possible in availability time frames listed on each product. Some products we can get for you quite quickly, others may take longer. We will always contact you to let you know expected time frames for your order and check whether you need it for a special date. Customers have the right to cancel their order at anytime prior to delivery, except for special and customised orders.

Please note: While we try to be as accurate as possible with the time frame for products on order, we cannot be responsible for a supplier being out of stock, the product/s being on back order or being discontinued by the supplier. We cannot guarantee supply of out of stock items, but we will always happily refund your money or find you a replacement product should a product be unavailable.

Shipping Methods

Lavish Abode use Australia Post, drop shipping direct from supplier, third party freight services and where possible personal delivery by our staff.

Australia Post- We use Australia Post's shipping by weight system, calculated at the time of checkout. Australia Post do not ship items over 20kg and certain sizes. If your order is not able to be shipped by Australia Post we will contact you ASAP to discuss other arrangements.

Unfortunately sometimes shipping charges can be excessive, we will only charge you the amount we are charged and the customer has the right to cancel their order and receive a full refund if shipping charges are more than quoted on our webstore.

Lavish Abode have the right to charge for costs incurred in shipping of the item. We do not charge packing and/or handling fees, we only charge our customers the direct shipping cost that we incur.

Drop Shipping - Where it is more efficient and logical to have product shipped directly from the manufacturer/distributor to the end consumer we will make these arrangements. We feel this is a more environmentally responsible option and also saves on the end cost to the consumer.

Third Party Freight Companies - Lavish Abode will use suitable freight companies to get the goods from us to you in the most cost efficient, timely and, where possible, carbon and energy efficient manner possible.

If you have a preffered freight provider please let us know when we contact you with a shipping quote. We will only charge you the costs we incur.


Personal Delivery - Where practicable Lavish Abode staff will deliver products directly to you if in local proximity. This saves you money, ensures the product is delivered quickly and in pristine condition and as a bonus we might get to meet you! We are located in Lilydale and can deliver as far as Rowville and Ringwood where practicable and if time provides.

 

Pick Up - Pick Up from our Lilydale store is always welcome, just check the items are in stock and at the store before you come to avoid disappointment or a wasted trip. We will email you once your order has been picked and is ready for pick up.